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Hotel Restaurant Schutzen AG - Lauterbrunnen, Switzerland 3 star hotel

Address: Fuhren Dorf, Lauterbrunnen, 3822
Hotel Restaurant Schutzen AG details: 

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Hotel Restaurant Schutzen AG

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Facilities

General: Parking (fee required), Elevator, Free Parking, Luggage Storage, Breakfast Buffet, Family Rooms, Rooms/Facilities for Disabled, Non-Smoking Rooms, Terrace, Garden, Bar, Restaurant, Pets Allowed
Activities: Children's Playground, Library, Skiing
Services: Fax/Photocopying, Internet Services, Room Service, Bicycle Rental
Location: Panoramic View, Mountains, Countryside, Near Highway, Forest, Old Town

Reviewer: gabor98 (Budapest)

Traveling group: Spouse / significant other

Date: 2008-07-16

Guest rating:
5.4
Check in / front desk
4.0
Business service
4.0
Value
4.0
Service
6.0
Rooms
4.0
Location
10.0
Cleanliness
6.0
The receptionist did not know if there is or there is not a toilet in the room. The bed was broken under my 75 kg twice. What would have happen if I dared to be 80 kg? The hotel did not keep the reservation conditions on the website.
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Reviewer: Classic056 (Basel, Switzerland)

Traveling group: Solo traveler

Date: 2008-06-29

Guest rating:
3.7
Check in / front desk
2.0
Value
2.0
Service
2.0
Rooms
2.0
Location
10.0
Cleanliness
4.0
I was booked into a double-room for single use. The room was just aweful. It had stale smell of cigarette smoke even though it was supposed to be a non-smoking room. There was a small basin in the room and the bathroom with a toilet was so small that I could hardly move in it! The wardrobe was unstable with a loose doorhandle. The bed mattress did not have a cover sheet. The owner was not particulary helpful and the waiters in the restaurant did dot speak good German or English. The whole place needs a complete revamp. It definitely does not meet the three star rating.
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Review Summary

Based on 16 reviews worldwide
6.6
Check in / front desk
4.6
Business service
6.0
Value
6.2
Service
4.7
Rooms
9.0
Location
6.2
Cleanliness

Traveler Reviews

10Average rating:
10.0
Date: 10/20/2007
Guest name: reyemsnah, Berlin
"Einfach toll"
Wir kommen seit Jahren hierher. Das Haus, welches aus 1671 stamme bietet uns den perfekten, gemütlichen...
9Average rating:
9.3
Date: 08/18/2007
Guest name: kiwisfly, Tauranga, New Zealand
"Great stay"
We had a fantastic stay in this hotel. The staff were friendly and extremely helpful. It was one of the...
9Average rating:
9.0
Date: 07/29/2007
Guest name: purple_echo, Los Angeles
"Not fabulous, not terrible."
When we arrived we were initially disappointed with the room. It is small and the bed linens were not...
9Average rating:
9.0
Date: 07/07/2007
Guest name: kcp04, Colorado
"Loved Hotel Schutzen"
We loved the Hotel Schuetzen. It was a nice easy walk from the train station. We had originally booked...
8Average rating:
8.0
Date: 06/14/2005
Guest name: Analemmatic, Birmingham England
"Chilling in the Alps"
We stayed at the hotel Schuetzen/Schutzen at the end of May 2005 - the first week of the season so a...