Chalet Hotel Oberland - Interlaken, Switzerland     

This hotel is full of group tourists and they keep the receptionist very busy until they don't have time to talk to you properly. The room i was given is at the penhouse of the new building. You need to watch out the pitched roof which you might hit your head. The room looks new and the deco is nice but it is unbelieveable stuffy. I stayed there in early May which is about 20 degrees C but i felt very hot sitting in the room. I need to open the window widely but not cooler. The window is facing many restaurants and bars so if you keep it open, the noise might disturb you whole night. I struggled whole night and was wakened very early by tourists' talking and people working for delivering food to the restaurants/bars.

Very good breakfast but as a whole it was a rather disappointing stay! Although rooms are clean, small storage space and a little like a student's accommodation. Staff are not very friendly and they seemed to be too busy catering for big groups rather than small individual groups like us. Curtains in the room don't close probably. very noisy at night. It took them 24 hours to deliver a kettle which we have paid a deposit for and to find out that it didn't work so we had to wait for another 6 hours for someone to come and fix it. Location of the hotel is great but I don't think I would recommend this to a friend.