NH Rex - Geneva, Switzerland 

"Excellent choice if you get a good rate"
Posted: Mon, Nov 23 2009
We had a 2-night stay in September, 2005. Now called "Nash Rex" hotel, although name appears differently in many places. 4-star, but by European standards, so don't except Four Seasons quality. By European standards, very high quality. Rooms considerably more spacious than typical. Recently remodeled, so eveything is pretty crisp and clean and they are working to keep it that way. Decor tends toward frilly, but that is a matter of taste. Extremely helpful and courtesous desk staff. Not really in a "residential" neighborhood as advertised (it's on a busy business street), but in a quieter area than, say, main downtown. About 15 - 20 minutes walking distance from main train station; a little more to Lake and old town. Nearby bus can get you to train station without walking; bus connections from there are complicated for out-of-towners. Breakfast is way overpriced at 25 CHF pp; we went elsewhere. Room rates vary wildly, so check around. Room available for 150 CHF at one site (a good deal) may be 300 CHF at another site and on hotel's own site. At the 300 CHF level, look at 5-star hotels. If we got a good rate, we would glady stay here again. A thoroughly positive experience.

FP
Posted: Sat, Jul 25 2009
Considering normal Geneva prices for hotels, the NH Rex is a fair price value. However, the hotel does not deserve a 4-star ranking at all. The hotel rooms do not have a minibar and the room service and bar facilities are extremely limited. Coffee-making facilities only in superior rooms (I had a "Junior Suite" and there was no minibar and no coffee-making facilities, not even a bottle of mineral water). The staff at the reception is unfriendly and incompetent. When I departed, it took over 20 minutes to do the checkout, because the bill amount and the adress were wrong and the employee had no idea. When I complained about the bad service, the response was arrogant and unfriendly. There is a steep stairway to enter the hotel and nobody to help nor a ramp for trolley luggage. The only elevator does not accomodate more than three people and the stairways to the rooms are really narrow. The rooms are OK but furniture is old-fashioned and in bad need of a renovation. The bathroom is tiny and apart from a mini piece of soap there is no vanity set or whatsoever. The distance to the city-center is quite long to walk, I assume 20-30 minutes, but the area is OK, well connected with public transport and plenty of restaurants around, which is good because you don`t get food in the hotel apart from breakfast. I don't think I will return - high price and bad service.

Andrew Templeman
Posted: Fri, Jul 24 2009
A first class hotel, superb quality with excellent friendly staff. I thoroughly recommend it.

Kirill Krivenkov
Posted: Thu, Mar 05 2009
In general, the hotel is OK. It is close to the old town (5 min. walk to a tram stop and then 3 tram stops), the interior is fine, the location is quiet. What really dissapointed us was that at cehcking-in a receptionist did not tell me she would block some amount at my credit card as a guarantee for the hotel, nor did she say I could get a Geneva transport card - I recollected that possibility from Venere reviews the next day. The fact itself that they do provide such a card is certainly an advantage! Also, it is not convenient that the hotel does not have a restaurant, and breakfast is too expensive. It was raining heavily in Geneva those days, and there were no umbrellas in the hotel. In other respects, service was quite good. Furthermore, from the tourist point of view, Geneva is not the most interesting place to see in Switzerland...

BM
Posted: Fri, Dec 26 2008
Very nice and confortable hotel. Excellent location. Offers free travel on city public transportation. The only disagreable points were that A) bathroom was smelling, and B) I was charged heavily for phone calls made from my room by a pre-paid card.