Not all okPosted: Fri, Apr 18 2008Location:
3Rooms:
2.8Service:
1.5Value:
2We had some problems with this hotel. We made a reservation explicitly for a room with a twin bed but we ended up with a room with a small double bed (three-quarter bed). A normal double bed would even have been acceptable, but this was a bit too cosy for two friends. Since all rooms were booked the only option was to get an extra bed. This seemed reasonable, but the spare bed turned out to be terrible (literally unsleapable). The next day we did get another room with twin beds (we mentioned the state of the bed so hopefully they replaced it by now).
The second night we returned to the hotel at three at night. The door was locked though and nobody answered the door. We spent at least 20 minutes ringing and knocking. We finally called the security firm (the phone number was on a sticker next to the door) and they were able to help us. They told us that they were familiar with the problem and they would call the guy on duty in the hotel. A few minutes later the hotel guy indeed answered the door. He had probably been sleeping on the job...