Hotel Cristal - Geneva, Switzerland 

Gordon Bloch
Posted: Mon, Nov 23 2009
We found this hotel on the internet, the most reasonably priced hotel in Geneva. What we found was a small well run hotel, ample room space with minibar, full bathroom, serviced well, and most important, clean. Reception was on the ball, and the first time we were given travel passes for the city busses, rams and even cross lake ferry! Situated about 7 minutes from the train station, in a quiet street, about 50meters from the pedestrian walkway, a very pleasant stay, extended due facilities and pleasant staff. Highly reccommended. The best in its class.

Be Cautious
Posted: Sun, Jul 20 2008
The hotel is basic but near to the public transport. I booked Cristal hotel via the hotel website which I believe is common for the cahain called fassbind hotels, for a 4 nights stay in July 2008. Later on I had to cancel this booking and emailed the hotel directly. The hotel replied that my booking appears to them as a booking through a third party website as the booking refrence number is not similar to theirs. I accessed the fassbind website and by using the same booking refrence number successfully cancelled the booking and received a confirmation email with cancellation number. I was lucky to save and print this off, as I received a reminder email from the hotel during the current week to cancel my booking otherwise the third party website may impose a penalty and charge my credit card. I immediately forwarded the cancellation confirmation email to the hotel and have asked them to advise me of any further steps. But no reply yet. The point to note is that the booking confirmation email was sent from the same email address as the one advising me to locate the third party website and to cancel the booking with them and the cancellation confirmation has been issued from the same email address. My impression is that either the hotel management has some lost cases or they try to charge you credit card by giving an impression of a third party website deliberately. BE CAUTIOUS WHILE BOOKING THROUGH THEIR WEBSITE.

Good stop-over hotel
Posted: Wed, May 07 2008
We stayed here on a stop over for our skiing holidays to France. After reading the average ratings on this site we decided to take the risk and book a room in this hotel as it was one of the cheapest I could find in Geneva (through Opodo). The hotel room was nice and clean; including the bathroom. Perfect for one night stay! Tip if you are arriving late and are in desperate need of some food: about five minutes walk from the hotel is an Italian style restaurant (near the church) and they serve freshly cooked food until midnight... (can't remember the name now, but the hotel called it the Italian one near the church!!)