Hilton Berlin - Berlin, Germany     

Superb, staff very helpful. Lovely Fitness and Pool area. My Son a I loved every minute here in the Pool Area. The Rooms are very nice, Breakfast superb, and we could go on and on and on. TRY IT..

We (4 adults, 2 rooms) stayed at the Hilton Berlin for 3 nights in July 2008. We had an absolutely wonderful experience, I would highly recommend the hotel. We arrived at the Hilton around 9 am and were able to check in but not able to access our rooms yet. The front desk staff was quite apologetic even though we knew this would be the case. We were upgraded from a basic room to a room that faced the Gendarmenmarkt and had wonderful large windows that opened so we were able to hear the outdoors concerts going on there. We each had a double room that consisted of a medium sized bathroom that was very clean and well maintained. There were two large closets on of which had shelves and a safe, the other had room for hanging clothes. There were slippers and robes available although the robes had definitely seen better days. There was a queen size bed with soft bedding and pillows. The room also had an arm chair and a desk. The room had a mini-bar which I did not like because it was one that charged you whenever an item was moved. The room and the whole hotel were very cleaned and well maintained (much different from many of the other Hiltons I have stayed in). The staff at the front desk was very polite and helpful. The concierge desk was the biggest downfall in service as there never seemed to be anyone there to help you. One time we waited about 15 minutes for help there one day and no concierge actually showed up to help us.