Kempinski Hotel Zografski - Sofia, Bulgaria 

"Luxury hotel on outskirts of Sofia"
Posted: Mon, Nov 23 2009
I stayed one night Saturday 21 May 2005, while making a brief weekend visit to Sofia during a business trip to Macedonia. It is 4 hours by road from Skopje. This hotel is huge, covering a large area on the southside of Sofia. Of the major hotels, it is probably the farthest out (beyond the recent Hilton). The hotel has 17 floors, 6 restaurants and a lovely 20 metre 4 lane swimming pool on the far end of lower ground floor. It is open 07.00-22.00 Mon-Fri and 08.00-21.00 Sat and Sun. I chose it for its pool and was not disappointed. The ground floor Bulgarian restaurant served a very good stuffed aubergiine lunch, and the top floor Panorama restaurant an excellent fish dinner - both fully upto international standards. The bedroom was comfortable and the bathroom functioned well. The hotel is on tram route No.9 but as taxis into the centre cost just EUR 1.00 there was little point in bothering about trams on this short trip. The hotel blocks access to my BT calling card, and some of its in-room literature was a little vague but, those apart, I had no complaints about the hotel. I would certainly stay again for a leisure visit.

On top of the city
Posted: Thu, Jul 24 2008
Last week I stayed there for 5 days during the week. My room was on the last floor and the view over the city was great! My travel agent recommended me to take renovated room, because the others were not so good. Mine was bright and clean, TV and Internet were also very good, service was fast and attentive. I tried the Bulgarian restaurant and I don't regret. Overall my stay there was great.

5 star Kempinski, Not the one in Sophia
Posted: Wed, Jul 16 2008
We stayed here as part of a tour with Insight and our travel agent had said how lucky we were to be staying in a Kempinski Hotel!!! What a joke!!! This was the worst hotel on our 2 week tour. We also got the unrenovated rooms, and they were disgusting. The bed sheets in all the rooms for our tour group had holes in them, there was no doubles but just 2 singles pushed together, but so that the headboard was not there and pillows continually fell down the back of the bed at night. The air con was useless and there was no safe. The bathroom was very dated and some smelt awful. However, the food was terrific, with dinner and breakfast both great and the staff we encountered also helpful. So obviously if you go on tour here, dont expect the RENOVATED ROOMS!!!

Not bad
Posted: Fri, Jul 04 2008
I have to say at the beginning that I refer only to the not yet refurbished rooms, those which are usually available for less than 150 euro. Those are not big deal, being needed some changes as bathroom is really old and the furniture too. Otherwise the hotel looks great, bars are really nice, staff is good and the breakfast was excellent. Its not in the city center, maybe 15 to 20 minutes far by cab, which by the way is not always in front of the hotel but 200 meters away is a cab station.