Hesperia Madrid - Madrid, Spain

Address: Paseo Castellana, 57, Madrid, 28046

Hesperia Madrid details: With its privileged location in Madrid's commercial and business centre, on the Paseo de la Castellana, it has good connections to Barajas airport and the city's exhibition centre. The Hotel Hesperia has an exquisite design, seamlessly combining modern and classical elements and top quality finishes. The decor of the public areas in the hotel was designed by Pascua Ortega, known for his work at the Teatro Real and other culture-related buildings.
The hotel, opened four years ago is a modern property and Member of The Leading Hotels of The World.

24-hour room service
Free Sky-Gym (PDF file)
La Manzana Restaurant: Mediterranean cuisine
Santceloni Restaurant haute cuisine restaurant, managed by Santi Santamaria, with 2 Michelin Stars
Lobby Bar
Scotch Bar with Madrid's widest selection of whiskies
6 meeting rooms for formal dinners and conventions equipped with a full range of audiovisual facilities
Business Center
International newspapers

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Hesperia Madrid

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Booking Site		Price from
booked.org		$ 234
priceline.com		$ 218
venere.com		$ 218
booking.com		$ 218
hotels.com		$ 298
expedia.com		Check on site
gtahotels.com		Check on site

Location

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Rooms

Total rooms: 171, including 34 suites with butler service (on request, extra fee)
Bvlgari Amenities
Bathrobe & Slippers
Free WI-FI connection
Air conditioning
Direct telephone line
Answering machine
Colour TV
Satellite channels
Pay-per-view films
Minibar
Electronic safety deposit box
Hairdryer
24-hour room service
Free Sky Gym (rooftop fitness centre)
International newspapers
Little pets allowed (extra fee, under request)
Guest Relations Service

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Facilities

General: Parking (fee required), Safety Deposit Box, Valet Parking, Family Rooms, Rooms/Facilities for Disabled, Shops in Hotel, Non-Smoking Rooms, Newspapers, Elevator, 24-Hour Front Desk, Bar, Restaurant, Pets Allowed, Breakfast Buffet

Activities: Massage, Fitness Centre

Services: Shoe Shine, Currency Exchange, Wi-Fi/Wireless LAN, Ticket Service, Fax/Photocopying, Internet Services, Room Service, Meeting/Banquet Facilities, Business Centre, Laundry, VIP Room Facilities, Breakfast in the Room, Ironing Service, Free Wi-Fi Internet Access Included

Location: City Centre, Museum Area, Near Subway, Near Exhibition Centre

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Dining

The Hotel has 2 restaurants:
* Santceloni, with two Michelin Stars and Gourmet cuisine, managed by Santi Santamaria
* La Manzana, offering contemporary mediterranean cuisine and a smart selection

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Hotel policies

Check-In

15:00

Check-Out

12:00

Cancellation

La reserva está garantizada. Toda anulación entre las 24 horas antes de la fecha de llegada tendrá un cargo equivalente a una noche de alojamiento. En caso de no show se cobrará una noche de alojamiento

Dining

Buffet breakfast is not included and costs EUR 27.00 per person.

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Excellent Service

Reviewer: rnaman (Sao Paulo, Brazil)

I recommend this hotel for: Families with teenagers, Families with young children, Older travelers, Tourists, Young singles, An amazing honeymoon.

Date: 2008-05-26

Guest rating:
0.0

I've recently stayed for 3 nights at the Hesperia Madrid. It was a great surprise the excellent service in all aspects. The staff is very attentive, the rooms are very confortable and well appointed. The bathrooms are in marble and the amenities are Bvlgari. They provide free wi-fi internet access to all guests. The only negative point is the location. If you are going on business, ok. But if yu are going for sightseeing, be aware that you'll end up using a lot of taxi or subway, because almost all major attractions aren't close by.

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Over-Rated and Over Priced

Reviewer: sfjandj (San Francisco)

Traveling group: Spouse / significant other

I recommend this hotel for: Families with teenagers, Families with young children, Older travelers, Tourists, Young singles, An amazing honeymoon.

Date: 2008-03-07

Guest rating:
3.3

Check in / front desk

2.0

Value

2.0

Service

4.0

Rooms

2.0

Location

6.0

Cleanliness

4.0

Hotel Hesperia Madrid was a huge disappointment! And completely over-priced. We stayed two nights. Our room was small and hot. No fan or air-conditioning. We had to sleep with the window open only to be awoken by cooing birds early morning. There is no spa. It does have a limited gym with a nice view. The breakfast was horrible and certainly not worth the $22 euros per-person. The breakfast consist of a poor selection of traditional Spanish food with American "dishes" such as donut holes! Many of the main dishes were gone quickly and never replaced. We cancelled the our breakfast reservation for the second morning. They were completely under-staffed. The wait at the front desk was almost half an hour. Room service was fine and our meal was great. On arrival, the desk in the room was covered with honey (I don't understand, either!). Lot's of inconsistencies. Certainly not worth the $225 euros a night we paid.

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