Hotel Sabina - Brussels, Belgium 

charged, but no stay - day light robbery
Posted: Tue, Jun 24 2008
We booked 3 months in advance, the web page said disability access if requested, so I requested a wheelchair accessible room. I received confirmation of booking. When we got to Brussels the hotel owner said they had emailed me to tell me they were not wheelchair accessible and as I had not cancelled they ere charging the first night to my credit card. There we were in Brussels it was late and no where to stay, and being charged for the privilage. I told him I had not been emailed. However when we got home we found he had emailed me after we left England to drive to France first and then Belgium. Despite my requests for my money back, they had taken it immediately, I have not had even so much as an apology that they emailed after I left and with no chance of cancelling. However it was a grotty looking place, and not in a salubrious part of Brussels, we were quite gald we were not staying. We went to Antwerp and loved it.

I am never going back
Posted: Wed, Feb 27 2008
The pictures of the hotel are very deceiving. It is located in a alley that is almost empty and not inviting to even look at. It is not even very close to the areas where tourists normally would like to go to. The hotel staff at the reception was not even smiling. The rooms are too small and smelly. We even saw some stains on the sheets. The bathroom is really too small and old. Overall, I would say that the hotel is overpriced. Better to look for other hotels nearer to the center and way less expensive.

The worst hotel I ever tried
Posted: Mon, Feb 18 2008
This hotel was way below its rating as a 3-star hotel. The expedia advert and description and review that encouraged me to book this hotel were very misleading. The hotel was too old and looked so unclean. You can even hear the next door people moving or talking or people walking along the hallways. Tiny TV, bathroom and the bed and sheets were not good at all and the room stinks with cigarette smoke trapped inside - and the location is terribly bad. You can't even know it's the hotel that you booked as it does not look like the one on the website or on expedia and it does not look like a hotel at all. The worst part is when I and my friend were mistakenly accused by the male receptionist of sneaking in some extra people w/o paxing extra. Though he apologized after realizing his mistake and after a lengthy discussion, the damage has been done as he accused us w?thin the earshot of all the other guests taking their buffet breakfast. It was the worst hotel I stayed in in my entire and it nearly ruined my Xmas mood.