Stanhope Hotel - Brussels, Belgium 

"Outstanding service and great rooms!"
Posted: Mon, Nov 23 2009
This is one of the best hotels I've ever stayed at and I travel for business (US and internationally) at least 15 times per year for the past 12+ years. I usually stay at mid-range (3-4 star) hotels (Hilton, Marriott, Embassy Suites, etc.) but have also stayed at Fairmonts, the New Otani (Japan) and other 4-5 star hotels. The staff was extremely helpful, friendly, and professional. The room was one of the best I've ever had: Hardwood floors, beautiful tiled bathroom (very big), comfortable beds and very nice furnishings. The location is just outside the ring road so its about a 10-15 min. walk to the market square, but its very quiet and only 1 block from a metro station. I paid about $150 per night for a deluxe room. Maybe this is some of the difference in the room quality, but the price still seems very good for what I got.

IB
Posted: Tue, Nov 25 2008
Room rate via Venere was ourstanding (?140 vs ?500 rack rate), but additional child bed was a bit steep at ?75. Hotel itself is excellent.

Comfy Place, Bad staffs
Posted: Wed, Jul 23 2008
I stayed this hotel a day when I visited Brussels from London via Eurostar. I am a frequent traveler. 1. It's worth staying here. Room was clean and pleasant to stay. Windows open fully. Atmosphere is very calm, maybe it was weekend. It fronted an office building, so in the weekday, it would be busy. Included continental breakfast was quite good. Not so cheap as most hotels in the US. You need to pay for internet service in a room or lobby. Expensive. 2. Hotel seemed not managed well. Staffs were not kind as a professional and a human being. All are very stiff except for a waitress in the restaurant. A man in the front didn't greet well. When I asked a man in the front for a recommended cafe or bakery, he said reluctantly " go to the city center." I asked him three times. Room service man was also unkind. 3. It is close to the metro (1-2 min), which was 5-6 stations away from Midi station for EUROSTAR. I paid about 15 euros for a taxi from Grand Place to hotel to Midi station. 4. About 20 min away by walk from a Grand Place, but not quite far. Summarily, it is quite nice place to stay with special weekend deal, if you don't mind its location, away from Grand Place, and unpleasant staffs.

A four night break in Brussels
Posted: Wed, Jul 23 2008
On the positive side, the hotel lobby and dining room were both grand, as would be expected in a five star hotel. However, our room was badly laid out and therefore seemed cramped. The breakfast seriously lets the hotel down--a buffet style, with limited hot food, very chewy rolls, and plastic cheese slices! The hotel location was good, with a nearby Tube station (Troon). Local restaurants seemed at first sight very pricey, but careful searching of the side streets, uncovered gems like Le Tournant, run by a husband and wife, serving noisy regulars., and L'Antretemps