Graben Hotel - Vienna, Austria
Address: Dorotheergasse 3,
Vienna, 1010
Graben Hotel details:
Located in the heart of the historic centre of Vienna, only a few steps away from St. Stephen's Cathedral, the Graben Hotel, as it appears today, was established in 1918.
The hotel enjoys a quiet location next to the pedestrian zone "Graben", surrounded by many antique shops and Vienna's most famous shopping streets: Graben, Kärntnerstraße and Kohlmarkt.
Due to the special architecture all 41 rooms have an individual style and are mainly furnished in an Art Nouveau style.
There is also a business-centre at the hotel which is available to our guests around the clock. A public underground garage and subway are close by.
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Graben Hotel
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Location
Major tourist attractions include the imperial palaces of the Hofburg and Schönbrunn (also home of the world's oldest zoo, Tiergarten Schönbrunn) and the Giant Ferris Wheel in the Prater. Cultural highlights include the Burg Theatre, the Vienna State Opera, the Lipizzaner horses at the Spanish Riding School and the Vienna Boys' Choir, as well as excursions to Vienna's Heuriger districts.
There are also a number of art galleries, such as the Albertina, Belvedere, Museum Quarter, KunstHausWien and BA-CA Kunstforum. Popular museums include the museums in the Hofburg, the twin Kunsthistorisches Museum and Naturhistorisches Museum (Museums of the History of Art and of Natural History) and the Technical Museum, each of which receives over 250,000 visitors per year.
Sites associated with the many composers who lived in Vienna are also popular, such as Beethoven's various residences and St. Marx cemetery, Mozart's final resting place. Vienna's many churches also draw large crowds, the most famous of which are St. Stephen's Cathedral, the Church of the Teutonic Knights, the Church of the Jesuits, the Church of St. Charles, the Church of St. Peter, Maria am Gestade (Church of St. Mary on the Strand), the Minorite Church, the Church of St. Rupert, the Abbey of the Scots and the Votive Church.
Modern attractions include the Hundertwasserhaus, the United Nations headquarters and the view from the Danube Tower.
Rooms
The 41 rooms in Art Nouveau style are tastefully decorated and offer a host of modern comforts.
Our standard rooms are elegantly equipped with Italian-style furniture.
Our newly renovated Superior Rooms are equipped traditionally with Italian-style furniture.
Facilities
General: Parking (fee required), Breakfast Buffet, Luggage Storage, Heating, Valet Parking, Safety Deposit Box, Elevator, Restaurant, 24-Hour Front Desk, Pets Allowed, Non-Smoking Rooms
Services: Dry Cleaning, Tour Desk, Room Service, Ticket Service, Wi-Fi/Wireless LAN, Car Rental, Packed Lunches, Currency Exchange, Business Centre, Internet Services, Breakfast in the Room, VIP Room Facilities
Location: Museum Area, City Centre, Old Town
Dining
Restaurant "Trattoria Santo Stefano":
The offer of this rustic and cosy trattoria ranges from homemade pasta and fresh fish to the traditional pizza. The standard menu is enlarged by weekly specialties according to the season.
For businessmen in a hurry, we offer a 2- or 3-course business lunch. Additionally, we open a garden in the quiet pedestrian zone in front of the Graben Hotel with 30 seats in the months from March until October.
Our meeting room "Altenberg" is perfectly suited for parties or seminars from 10 to 45 persons. In this room we would love to serve traditional Viennese or Italian specialties for you.
Opening hours:
daily from 11:30 - 23:30.
Hotel policies
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children
All children are welcome.
One child up to 2 years stays free of charge in a baby cot.
One child up to 12 years stays free of charge in an extra bed.
One further child up to 12 years is charged EUR 50.00 per night and person in an extra bed.
All older
Pre-pay
No deposit will be charged.
Extra charges
VAT is included.
Service charge is included.
City/tourist tax is included.
Parking
Secured parking is possible on streets nearby costs EUR 24.00 per day .
Dining
Buffet breakfast is included in the room rate.
Internet
Wireless Internet Hotspot is available in public areas only and costs EUR 3.00 per hour .
Pets
Pets are allowed. Charges may be applicable.
Great location however my experience at this hotel was disappointing, I booked this hotel after reading TA reviews. The service was virtually non-existent and while the reception desk was resourced staff were only present intermittently on weekends and after 5pm. They were surly and seemed disinterested in their role, we are low maintenance travellers and only required a rough city map on arrival and even that seemed to present as an imposition.
I realise the Austrians are reserved but the attitude displayed by staff at Graben was unfortunate. After 5 wweks in central Europe this was the most disappointing accommodation, do yourself a favour and book elsewhere.
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Check in / front desk
4.0
Apart from the fantastic location this hotel doesnt have much going for it. Old, decrepid and rather spooky.
We arrived just before midnight and checked into our room only to find everything reeking of cigarette smoke. When we went to complain we were told that the hotel was fully booked and that the room we were in was a non smoking room. Turns out that the ventilation system works in a way that the smoke seeps up via the aircon vents and into the room!
I have to say it was the most horrible first night experience in my entire life. I slept on top of my coats and jackets and have had to buy scented candles and Oust to spray all of my clothes.
Thank goodness the smell was gone the next day after the cleaners had gone through them but as far as Im concerned, the damage was done. I wasnt impressed, and now that I know my way around Vienna I definitely wouldnt be staying in that hotel again.
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