Hotel Mate Dependance - Vienna, Austria 

affordable lovely stay
Posted: Mon, Nov 23 2009
Me and my boyfriend spent 3 nights at this hotel last month. We didn't know so much about it but at the end of our stay we left with smiling faces. The hotel is located in a peaceful area. We bought a ticket for about 13 euro for tram,bus and metro so we could travel for 3 days as much as we wanted. Our room was brillant. It was a simple but comfortable hotel considering its price. We loved our short vacation very nice to go back!

MG
Posted: Wed, Jun 24 2009
Toilet seat kept twisting off - never seen that before in any hotel!

AP
Posted: Sun, Nov 02 2008
Hotel is nice, with rather homely ambience, but the map on the site indicates its location very poorly - may be by intention, to hide that it is rather far from U-bahn. Staff do not reply emails. All the rest is OK. Quite satisfactory conditions of stay at a moderate price!

Dmytro Hrynchyshyn
Posted: Wed, Oct 22 2008
It's rather a hostel, not a hotel. So far the worst hotel I had to stay in during my last fews years of travel, both in terms of room quality and staff professionalism. Breakfast is cheap.

Gerard O'Malley
Posted: Sun, Sep 28 2008
Our stay at this hotel got off to a poor start. When we- a group of 6 seniors- arrived at the hotel for our 4 night stay we were told that they had no reservation for us.Approximately one hour after we produced our Venere confirmation and voucher the receptionist admitted that the booking had indeed been made but that Venere had failed to send the usual confirming email to the hotel and, as a result, it would be one hour or so before they could have rooms ready for us.When we returned to the hotel two hours later we were offered two 3-bedded rooms in place of the two double plus two single rooms that we had booked!Suffice to say that,after an unduly long time, matters were eventually sorted out by the one (and only!) stressed out receptionist with whom we were obliged to deal.No manager or senior representative of the hotel ever appeared during our stay. Incidentally, I am quite satisfied that the fault lay, not with Venere, but with the hotel as we observed similar problems with two other groups during our stay and they had been booked through other agencies! On the credit side, this hotel provides a particularly good and varied breakfast and is not expensive by Vienna standards.It is really not very far from the main tourist areas of this beautiful city which are easily reached by public transport once you have become familiar with the excellent public service.