Qubus Hotel Wroclaw - Wroclaw, Poland 

On arriving at the hotel we had to navigate around some men cleaning and some men moving furniture to and from the hotel, but upon entering through the restaurant me and my girlfriend were quite impressed with the look and feel of the place. After this it went down hill, we were greeted by a harsh sounding Polish woman who demanded a deposit, but did not tell us more than that, she then gave us our keys and that was it, no information about breakfast, or where to go to get to the room. We took the first lift we saw to floor four, which turn out to be incorrect as most of the floor appeared to be closed off, so we had to wonder the hotel looking for a way to get to our room. Upon entering the room (Double Room Luxe) there were two single beds pushed together, which I always find annoying but come to accept that this appears to be the way in European Hotels. But what I could not accept was the smell of smoke in the room, and the smell was worse on the bed and pillows, there was even a cigarette burn in the duvet! After informing the reception they told us it was a non-smoking room, which after seeing the burn mark and smelling the smoke I disagreed with! We were moved to another room on the same floor, which still smelt of smoke but not as much, we came to the conclusion that it must be the maids that smoke and left it at that. The room itself was quite large, and the bathroom looked very nice, but the shower kept running hot and cold for the whole weekend and it wasn't until the third day that the towels were changed. The breakfast they provided was very good, a large range and something to please almost everybody. The location was great as well, just a couple minutes walk from the main square, however there was quite a bit of noise from people on the street and in the hotel on Sat and Sun night. My last negative point is the confusion of cost, this may be conversion etc but it was a little annoying being told different figures all the time. It ended up being slightly more expensive than we thought, but not that much so.