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De la Fontaine - Basse Normandie, France 2 star hotel

Address: 26, rue de la Fontaine, Caen, 14000
De la Fontaine details:  The hotel De la Fontaine is located right in the centre of Caen, a renowned town in the Basse-Normandie region. The hotel has been recently renovated and is a fully non-smoking property. Although it does not provide any dining facilities, guests will find an array of typical restaurants and cafés just steps away. Credit cards are accepted (except American Express). The hotel is open all year long.

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De la Fontaine

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Booking Site Price from
priceline.com priceline.com $ 54 Price on site
venere.com venere.com $ 60 Price on site
booking.com booking.com $ 54 Price on site

Facilities

General: Non-Smoking Rooms, Recently Renovated, Multilingual staff, Television, Telephone, Room amenities, Luggage Storage, Heating, Credit Card Accepted
Activities: Library
Services: Wi-Fi/Wireless LAN, Tour Desk, Internet Services, Ironing Service, Babysitting/Child Services

Hotel policies

Cancellation
En période d'été, la première nuit est facturée.

Reviewer: rosstucker (Toronto)

Traveling group: Spouse / significant other

Date: 2008-07-13

Guest rating:
8.3
Check in / front desk
10.0
Value
8.0
Service
10.0
Rooms
4.0
Location
8.0
Cleanliness
10.0
Okay -- the room was small and the bathroom was basic -- but everything was spotless. The front desk could not have been more helpful and friendly. Breakfast was also a bit basic -- but for 45 euros, do you expect the Ritz? There would be only one thing which I would be cautious about: there had been an Irish pub at street level (the pub is now gone), and I would check what has taken its place -- if anything -- before I booked into this hotel. Otherwise, it's good value!
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Reviewer: KMV8 (Upstate NY)

Traveling group: Family with young children

Date: 2008-06-28

Guest rating:
3.0
Check in / front desk
2.0
Value
2.0
Service
2.0
Location
6.0
My husband and 15 month old son had reservations to stay at the Hotel de la Fontaine in early June of this year. (I booked the reservations through venere.com). When we arrived (after carrying one piece of luggage, a stroller, and a pac-n-play on my back up several flights of stairs) we were greeted by a cold stare from the gentleman proprietor. He went into the back to talk to the lady proprietor, and then they both came out, very agitated. Apparently, the reason for their angst was that we had not told them we had a toddler (I later checked on Venere.com and there actually is no place to let them know this from what I can see). The issue was not so much the price, but the fact that a child makes noise - apparently they have a special room that they put young children (the walls must be thin), and that room was already occupied. I apologized for the confusion (not remembering where I had made the reservations), and the lady then proceeded to accuse me of being deceitful and trying to trick them by not telling them we had a young child. Apparently, her confirmation email saying the room was for two persons max applied to a young child whose bed we had with us (standard convention in my mind for a 2 person room means two adults, and this was the case everywhere else we went on our trip. It is worth noting that we were in Germany and France for two weeks and nowhere else was this a problem). I think she raved on for about 5 minutes and became very rude and agitated. The bottom line--they refused us a room. They did help us find another room in Caen (only after we asked them to), and while I was in the back working with them my son laughed at one of their decorations. Immediately, both the man and the woman said 'See, see - he cries, he makes noise (I had told them that he slept well, which is true)'. I couldn't get him away from these people fast enough after that (the woman was still yelling at us as we left). If you have young children, I would steer clear of these rude people and their establishment.
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Booking Site
Price from
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Average guest rating:

Review Summary

Based on 20 reviews worldwide
9.1
Check in / front desk
9.5
Business service
9.1
Value
8.6
Service
7.4
Rooms
8.5
Location
8.8
Cleanliness

Traveler Reviews

10Average rating:
10.0
Date: 10/25/2007
Guest name: jakeykatie, lancashire
"excellent hotel ans staff"
This is a central hotel parking in underground car park is 8 euroes a few yards away. The room was clean...
10Average rating:
10.0
Date: 09/27/2007
Guest name: jakeykatie, lancashire
"excellent hotel ans staff"
This is a central hotel parking in underground car park is 8 euroes a few yards away. The room was clean...
9Average rating:
9.7
Date: 06/11/2008
Guest name: mcass4435, royal palm beach, florida
"Very Nice Hotel"
We stayed at the Hotel de la Fontaine for 3 nights in May 2008. It is centrally located in Caen. This...
9Average rating:
9.4
Date: 10/16/2007
Guest name: CarlosPedro, Lisbon, PORTUGAL
"Very nice hotel."
Very nice hotel, clean and central, with wi-fi included. Very friendly staff also.
9Average rating:
9.4
Date: 10/22/2007
Guest name: CarlosPedro, Lisbon, PORTUGAL
"Very nice hotel."
Very nice hotel, clean and central, with wi-fi included. Very friendly staff also.