Park Suites Apartments Mendoza - Mendoza, Argentina     

We stayed with Park Suites for 3 weeks renting room E01 Great room, quiet (relatively) and good room size (1 bed suite) We had a few inital issues eg no kitchen utenciles , pans, opener, cooking dishes etc. However when asked they did provide. Until we discovered our theft , we would have said 'a great place to stay and fabulous value for money. Even the pool , which initally looks a bit of a desert, gets sun and was very pleasent to spend a sunny afternoon reading abook. So all in all staff were friendly , would help when asked, not exactly proactive but responsive to requests, and they worked hard on the front desk. So when we lost our brand new ipod, walking from the pool to the room , we just couldnt understand it ? We were convinced we had brought it into the room and as we only had swim things on and a towel there was no where to hide it, but just didnt relate that it may have disapeared from our room.We told reception and asked them to check with housekeeping, but got very little response. Anyway hacked off we left it at that. It was only when we had left and arrived at our final destination we realised that a number of things that we hadnt been using had gone: Sat Nav, and mobile phone charger plus off course our ipod. I wrote to park suites from New zealand and explained what I think had happened that was 2 weeks ago and as yet no one has even responded. So be careful its a good place to stay but the Argentina curse is alive and well at Park Suites. Use the safe and lock away any valuables out of site.

The hotel has a great location, the pool although not amazing was adequate and very welcome in the baking Mendoza heat. The room was rather old fashioned, heavy carpets and even heavier bedspread. Fittings were imperfect - wardrobes and doors didn't shut properly and the fridge was never cold - the kitchen area was not useable. We had a problem with the air conditioning - as there was no remote control. We advised the reception the evening we arrived but there was no response that night or over the following days. We had to complain to get it resolved. All that aside, the breakfast was nice - though the staff were often under pressure to keep the stocks replenished! Good place to explore Mendoza - very close to the market in Independencia - and the bars.