Habtoor Grand Resort & Spa - Dubai, United Arab Emirates 

Luxury all the way
Posted: Tue, Jul 22 2008
Myself and my wife stayed here for a week on the final leg of our round the world honeymoon.This hotel was perfect for a relaxing stay. I'll start with the negatives however. For those of you have not been Dubai,it really is a building site and especially around the Habtoor ,at the moment.There is building work right up to the door.Just something to be aware of. It was a bit of a suprise at first but it did not take away from our stay,at all. The hotel lobby is really nice and lots of staff available to help.We had an ocean view in one of the towers and it was a good size.It was stocked with fruit and water daily. We ate in all the restaurants at one stage or another and they were lovely.The food in the 25th(top floor restaurant) was exceptional. We shared our time between the main pool and the infinity pool.The main pool caters for families,lots of lifeguards on duty and they just to spent the majority of their time making sure the kids did'nt come to any harm.It would be reassuring to parents ,I'm sure. there is also an infinity pool which seemed to have the hardcore sunworshippers,so it was alot quieter.But both were again well staffed. There is also a private beach which was excellent also.The water was the warmest sea water that I ever swam in,although not much of a suprise considering temps.were in early 40's. A free shuttle pick up at hotel for most of the major shopping centres. Overall I must comment on the staff,there were so helpful & friendly.One instant is as follows.I lost OUR camera (apologies Suzy) during our stay.We reckon that we lost it in a taxi.Using CCTV footage,the hotel helped us trace the driver,reg plate ,unfortunately the taxi company were not helpful at all.A special thanks to the conceirge,Nehru(I think) who was curteous,friendly,helpful and patient.However we never recovered it but that just meant that we were able to buy a replacement for half the price that we would have had to,at home. We both used the spa which was really professional and relaxing.We both full body massages and it was excellent. We did a city tour which is only a half day and it was a good introduction.We took the option to have buffet lunch in the Burj and it did'nt disappoint.It was more like a dinner,as the selection was huge. Just a quick word on Dubai itself.It will be fabulous when its finished.I will go back but I will probably wait for a few years until the building work subsides. The Habtoor was the nicest hotel that we have ever stayed in and we have been to alot of nice places.The choice of nice hotels in Dubai is excellent but when I come back to Dubai,this will be where I'll be staying.

What a great holiday
Posted: Wed, Jul 16 2008
In my opininon this is one of the best hotels I have stayed in. The whole experience was fantastic and I shall remain an advocate of the Habtoor Brand. Nothing is too much trouble for any of the staff, from reception to the kids club to the restaurant staff. The kids club is very well organised and the baby sitting services is perfect. We had a fabuolus time and this is ideal for families with small children - our daughter is a fussy eater and they even made her something off the menu! We have booked this hotel again for October 2008.

Loved the Habtoor Grand Towers
Posted: Tue, Jul 15 2008
A little late in writing this. We were very apprehensive after reading the reports and some tips came in handy. We arrived on a Friday evening after reading the posts we had emailed the hotel asking for a non smoking room, check in was easy and they confirmed we had asked for a non smoking room. Got to the room it stank to high heaven of smokeafter 5 minutes I was finding it hard to breathe. We asked for another room and we got it. Apart from that everything was lovely. The rooms were kept spotless and we had so many bottles of water left by housekeeping every day (was suppose to have 3 - there was my husband, daughter and myself) but they were always bring in more. Fresh fruit every day. The breakfast was very good, so many different fruit juices. Well recommend all the resturants in the hotel especially the Grill. Yes prices were very high but you that. pool staff could be a bit funny one day they would fall over themselves to get you a sun bed and the next day they would look the other way - I think it was if you tipped and the size of the tip. I would definetly go back to this hotel we all enjoyed the holiday very much. A couple of things we were told not to bother to take beach towels as the hotel supplied them - which they did but when we wanted to go to the water park we had no towels and the man dishing out the towels wouldn't let us borrow any. Earlier posts mentioned cockroaches I am terrified of anything that crawls and I didn't see one at the hotel or hear of one - and I can spot a creepy crawly from a mile away.