Arabian Courtyard Hotel & Spa - Dubai, United Arab Emirates     

Booked through expedia and got a great rate after reading other reviews. I then booked a transfer to the hotel directly with the hotel. After numerous emailsto the info email, I receieved no response when booking and later confirming my airport transfer. It was only after trying to contact the Asst. Hotel manager, that i indeed received a response. After a reconfirmation on time and flight details, i was disappointed to find the hotel transfer vehcle or rep nowhere in sight after landing late. After checking with airport info to try and locate him, I decided to take a taxi almost an hour later. On arrival to the hotel, we were welcomed warmly(no assistance with our baggage was ofered till after check in) Welcome drinks while checking in were a nice touch and staff were realtively friendly. The situation about the transfer was explained, but no apology offered. We were then shown to our room, nicely upgraded to one with a view of the Dubai Museum. Staff helped to take up luggage and pointed out various features of the room. Once in he room, we recieved a phonecall, saying that the hotel rep was at the airport to pick us up, asking how we got to the hotel- after explaining the situation to the receptionsist on check in, after 10 minutes, a fruit basket was brought up to the room-despite one already placed in the room earlier. Rooms are relatively large, good ammenities and nice bathrooms. Rooms were spotless and tidy. Wakeup calls were prompt and breakfast was adequate. No member of the breakfast staff made any attempt to explain the buffet and offer orders for eggs not on buffet. They did seem a it irritated when i asked for an apple juice not on the buffet and they had to walk to get it. A passing manager greeted us with a simple morning. All in all it was OK. Next night, rooms werent turned down with chocolates etc, but we never had the energy to complain. Very early check out was swift although besides taking room number, no other communication was made. I asked are we done and they said yes. That was my goodbye. A local taxi was called and that was the end of my stay at the Arabian Courtyard. The hotel has huge potential, but I would think twice about staying there on my next trip 2 Dubai.

OMG loved this hotel, was simply superb, thought everything about this was brilliant and the Spa was great, i booked me a package on the spa was really really cool. Staff excellent, food brilliant, rooms plush and ever so quiet, love the lift!!! I booked through laterooms.com as always, always have cheap rates x