The Cromwell - Stevenage, United Kingdom 

Stayed just for one night on business. The room was OK, not the most modern, but clean and adequate. The bed was comfortable and the room was quiet so I slept well. After reading a previous review I expected the breakfast service to be slow but it was not. The breakfast was cooked to order and was perfect. They have wireless internet but I didn't use it. Overall the hotel was good value with pleasant staff. It's not outstanding, but it is a nice central location, with easy parking and a few choices of places to eat within walking distance.

I have stayed at this hotel on a few occasions, mainly because it is close to where i have a business to visit. The reastaurant has never been that good in my opinion. The rooms can be in a noisy depending on which area of the hotel you stay in. The staff apart form the girl on reception tend to lack customer service skills and on this visit i had to wait nearly and hour for two sandwiches to be delivered by room service, and when they arrived they were uncovered due to the fact they had ran out of lids and the bread that one of the sandwiches was made with was dry. Feel that this visit could be my last visit has you can get better for less. Also has with the quality of the restaurant in the evening, the quality of the hot breakfast leaves something to be desired for the price you pay.