Hotel Seasons - Amsterdam, Netherlands 

We had booked via website for 3 night stay with a non-smoking room with a view in this hotel. On arrival we were told there was no "room with a view" available but that the double room we had was very nice. This room was on the 2nd floor with no lift and the stairs are steeper than the stairs in the Anne Frank house. The room itself was an attic room with a tiny double bed. The window opened onto the back of another building. The bathroom had a slope to the ground, very dark , no soap in the dispenser and the sink was in the bedroom!! The smoke detector had been stuffed with tissue paper and the curtains were falling off the rail.....overall the room was a disgrace! I voiced my concerns to the receptionist who after some time said there was a room to the front that was available for 1 night. However, this was all a little too late, we declined to stay in the hotel. We got a hotel a few doors away slightly cheaper and it was luxury compared to this hotel!!! I could not recommend this hotel at all.......

Arrived at the hotel to find th previous occupior had left a dirty coffee cup on the window sill. The room was supposed to be non-smoking but smelt of cigarette smoke and there was an ashtray on the desk. I pointed this out to the reception as we went out for a meal and was told some guests take an ashtry into their room???? When we returned the dirty cup was still there. Next morning we went out and on return the bathroom had a rather un savoury smell about it. The double room was two single beds pushed together. The windows open fully inwards but the safety catch has to be manually set in place. very dangerous. Despite the double glazed windos traffic noise was very loud as if the windows were a poor fit. Would definatly not recommend nor would I return.