Rocco Forte Villa Kennedy - Frankfurt/Main, Germany     

I stayed at the Villa Kennedy for one night in late November 2007 during a business trip. This hotel is almost worth going to Frankfurt for. PROS: excellent service from the moment you arrive, beautiful comfortable rooms, amazing spa and pool, charming bar area, competitive prices, very good entertainment system, cleanliness, quiet, beautiful but unobtrusive interior decoration, nice contrast of old (building) and new (decor), efficient, cheery staff, close proximity to downtown, and a certain stylishness. Much more pleasant than the typical four or five star business hotel in Frankfurt. CONS: bed sheets need a little fabric softener. I recommended this hotel to all my German friends and would be happy to have the occasion to stay there again.

Stayed one night in Nov07 on business in a standard room for 310 Euro incl taxes, without brkfst. 2 pics of rooms are already posted frm another tripadvisor member – photo 1 and 9 (which was taken at night). I dislike design of working and sofa area and think that it is really not adequate to a 5+ star hotel. Ok, tastes are different… There were several bugs with room and room maid - just to mention one: heating did not work. Unfortunately I did not realized that upon arrival. When I returned from a business meeting at 11 pm room was freezing cold (1 degree outside). Reception promised to talk with the technical department but nothing changed for one hour. Nobody come to room, nobody offered another room and at midnight I “closed that matter”. More things worth to mention: - In-room internet access is 20 Euro for 24 hours. Internet access in so called business center (freezing, frequent passing by of staff and other people) costs 5 Euro for 15 minutes (line was very very slow). I always find it very annoying to pay for internet in luxury hotels. In my opinion there is something wrong with such a business model. - Phone calls in Frankfurt area are for free but other phone calls to Germany are very expensive (I think they at least quintuple) - Convenient location to airport (10 to 15 minutes by taxi) - Huge pool and nice spa which opens already at 06.30 am. My personal summary: impressive hardware (means exterior and partly interior design) but room for improvement in software (means services, thinking out of the box).