Steigenberger Hotel Metropolitan - Frankfurt/Main, Germany     

Lovely, spotless & modern boutique hotel in the heart of downtown Frankfurt. I highly recommend this place as I stayed here for a week and had no complaints. Staff was extremely friendly and helpful, and spoke excellent English. Conveniently located across the street from the main train station, a few short blocks from the Messe Frankfurt tradeshow venue, and walking distance to the great shopping & dining neighbourhoods. Restaurant was great & excelent food, good breakfast, but it is fine dining so it's pricey. Good value to buy a quick bite at one of the many nice kiosks in the train station across the street or at one of the many cafes down the side streets. I had a room facing the street & train station and had no complaints about noise. Just shut the window at night. Fairly sound-proof, but then I always take earplugs when I travel! Only 2 constructive criticisms - no ramps at the front of hotel, so not appropriate for individuals who can't do stairs or have alot of luggage & also the housekeeping staff do not like it if you wait to leave your tip on check-out day. If you don't leave a daily tip, various immenities such as your "do not disturb" sign, bottle opener, etc. will go missing. Overall this is a great hotel for the money & I'll be back.

I stayed here on a business trip for 5 nights. 8 very large boxes for my business meetings were stored safely by staff even though they arrived 2 days before I did! I battled to use the internet (Im a bit of a technophobe) and the reception staff came to my room and didnt leave until they'd got it working for me. I said I loved drinking lots of tea, and it was a pity to not have tea making facilities and 15 minutes later someone knocked at the door with a kettle for me to use throughout my stay. The room was very clean, the bathroom was marble with both bath and shower, and even though I was facing the station I found the room very quiet at night. The air conditioning was great as it was humid outside so it was a pleasure to get to my room each day. Having the station so close was brilliant as I had to travel by train everywhere. As far as Im concerned the hotel is top class and excellent value for money and I won't even look anywhere else next time, I'll go straight there!